Why do HR Professionals use Coaching as a Model for Employee Happiness?

Noble Manhattah USA HR Employee. Happiness

Employee engagement is key to ensuring your company’s success and growth. It is vital you’re your team is happy in the workplace if you want to see higher productivity and revenues.

Having a team of workers that are committed to your company and its mission may seem like a challenge, but it doesn’t have to be. One of the best ways to improve employee engagement is to promote employee happiness. Essentially, that means that the happier your employees are in their jobs, the harder they work and the more they care about the quality of their performance.

A recent report by Udemy about happiness in the workplace found that 69 percent of participants indicated they were in their dream job However, that number was higher for millennials, where 84 percent indicated they currently loved their work. Some of the reasons that millennials cited for their high level of happiness at work was the ability to learn and grow at their jobs. They also stated that work-life balance was key to keeping them at an organization.

Benefits of coaching in the workplace

There are several benefits to using a coaching model to increase employee happiness including the fact that having happy employees means they are more loyal and tend to stay with the company longer than employees who are dissatisfied in their jobs. This, in turn, can lead to higher revenues. There have been many studies that have demonstrated the link between employee happiness and higher productivity.

In addition to higher output for happier employees, organizations could also see a reduction in sick days and absenteeism in the workplace.  This also improves your bottom line as more employees who regularly show up to work will be able to produce more quality work.

Coaching in the workplace has a ripple-like effect, it can create a positive change that will impact the entire organization. When managers focus on getting their best from employees everyone wins. Here is a breakdown of the benefits that coaching in the workplace can obtain:

1. Engagement

Helping employees become more committed to their jobs and your organization is one of the main benefits that coaching can offer. With coaching, employees will start to feel that they matter. They come to understand that you really want them to reach their full potential. This will give them confidence and encouragement to do their best. Providing them with support in the form of coaching can help get them there.

2. Communication

A coaching model provides positive feedback without overlooking the negative. Rather than berate an employee for messing up on a project, a coaching approach acknowledges the failure but looks to turn it into a learning experience for everyone. Asking the employee what they could have done better opens a line of communication that leads to more positive and productive discussions.

3. Skill development

Improving the skill set of your employees is a key reason to use a coaching model at your workplace. Individuals who are given the opportunity for more training and development and encouraged to take it can improve the talent pool at your organization. However, it is important that the opportunities offered to employees will build upon the talent that management has already witnessed. Providing learning opportunities for employees should take into consideration what they are good at and what they are interested in learning. If your organization wants to take build upon the variety of skills that you already have, coach employees to take courses, workshops and training to strengthen areas that they may need to work on.

4. Leaders

In a coaching atmosphere, leaders are born. Employees that are exposed to a coaching model of management are more likely to develop the skills they need to be leaders in the future. This includes communication skills, team motivation and more. Consider the investment you make into attracting high quality talent to your organization. By using a coaching approach, you can get the most out of your investment by developing a new generation of leaders for your company.

Is coaching right for your workplace?

Many companies experience problems like high turnover rates, low productivity and negative workplace culture at some point in time. The downfall of these issues is that they cut into your bottom line. Employees that are not engaged don’t really care whether your company is productive or not. They are simply there passing time until they can find a better job. And they are looking. A recent survey found that about 64 percent of employees will leave their jobs this year.

Hiring new employees is an expensive endeavor. Experts have estimated it can cost at least $1,500 to replace a worker. When you find yourself doing this every few months, it starts to quickly drain the company profits.

A report on employee experience found that organizations that ranked in the top 25 percent of the study also had about three times as much return on assets when compared to companies that did not rank as high.

Researchers believe that improving employee experience means providing more opportunities for important pursuits like:

  • Meaningful work
  • Feedback
  • Growth
  • Relationships
  • Work-life balance

Using a coaching model approach to deal with your employees has been proven to increase engagement levels, improve productivity and cultivate a healthy workplace environment. While there may not be one fix that fits all, a coaching model can help improve performance in several different areas.

Tips for coaching employees

Coaching employees in any size organization is about creating a strategy and sticking with it. There are a few steps you can take to help make this happen, including:

  1. Ask questions – Successful coaching relies on asking questions and listening to the answers. Let employees offer feedback to managers. Moreover, managers should take action as a result of this feedback. Some questions you may consider asking include: What do you want me to know as a leader? Do you see any opportunities in this project that will help us succeed? How can we best support each other as a team?
  1. Promote work-life balance – A good way to cultivate employee happiness on the job is to ensure they have a healthy balance between their work and their personal life. Individuals who spend too much time focusing on their work will soon burnout. Managers can model this by not taking work home at the end of the day. Allow your employees to turn off their emails for the night. This gives them time to relax and rest, which will help them turn up refreshed the next morning.
  1. Build relationships – Encourage employees to build strong relationships with their co-workers. This connection can improve their wellbeing while in the workplace. These friendships can help employees feel more engaged and freer to be innovative.
  1. Constructive feedback – Coaches provide feedback to their team members in a way that is not abrasive but rather helps the individual learn to be better in their position. This is a skill that managers will need to acquire if they are going to successfully coach employees to reach their full potential.
  1. Rewards – Using rewards instead of punishments can help you get the most from your employees. When you have an employee, who has improved their performance, acknowledge their hard work and effort by rewarding them. It doesn’t have to be a financial incentive. Rather, it could simply be allowing them to have the best parking spot for a month or hosting a staff lunch with a menu of their choice.

Conclusion

HR departments that use a coaching model for employees can help build up the success of an organization. Employees that are happier and more engaged in their work are less like to take time off or be absent. They are more committed to the company and work harder. This increase in productivity improves the bottom line for the organization.

Many studies have shown the link between employee happiness and a company’s revenue. Researchers have also done extensive studies on what employees want from their workplace. A large number of millennials have been drawn to jobs that allow for growth, development opportunities and a work-life balance.

While it may seem like a challenge to coach your employees, it doesn’t have to be. It can start by simply changing how you interact with employees. Use constructive feedback and good communication tools in an effort to encourage them to reach their full potential. Employees that feel they matter to your organization will become more committed to doing their best work. This can have a ripple effect on your workplace. It can lead to a more positive atmosphere and encouraging interactions among workers.